Repairs & servicing
Most call-outs are a spring, a cable or a worn roller, and most are fixed on the first visit. The call-out is £120, or £180 same day, and parts are quoted before they go on.
A garage door that has suddenly become impossibly heavy has almost always broken a spring. The springs carry the weight of the door; without them you are lifting the lot. It is the single most common call we get and it is a routine fix.
The second most common is a door that opens crooked or drops on one side — usually a cable that has come off its drum or snapped. The third is an electric door that has stopped responding, which is as often a safety sensor or a limit setting as it is a dead motor.
We carry the common parts on the van, so if it is a standard spring or cable the door is working again before we leave. Anything less common gets ordered in and we come back.
The old up-and-over had lost most of its paint and the flat roof had gone back to bare, rotten boards. Roof, door, fascia and side cladding were all replaced in one visit - a new box-profile roof, anthracite door and white cladding right round.
Detail
Torsion and extension springs on all the common gear. Replaced in pairs so you are not back to the same job in six months.
Snapped cables, cables off the drum, worn rollers and nylon wheels, bent tracks and dropped hinges.
Doors that stop halfway, reverse for no reason, or will not respond. Sensors, limits, drive gears and handset reprogramming.
Seized locks, snapped handles, and making a forced door secure again.
Before you decide
The part of the conversation most quotes leave out.
What you are actually getting. If something here does not suit your garage, say so and we will price the alternative.
| Common repairs | Springs, cables, rollers, hinges, tracks, locks, handles |
|---|---|
| Electric faults | Photocells, limit settings, drive gears, handsets, control boards |
| Parts | Common spares on the van; anything unusual ordered in |
| Servicing | Adjust, lubricate, rebalance, safety check, written report |
| Call-out | £120, or £180 for a same-day visit |
| Parts | Charged on top, and quoted before they go on |
| Quote | Given before work starts; the price quoted is the price charged |
| Types covered | Up-and-over, sectional, roller and side-hinged |
Our work
Real jobs, our own photographs.
The old up-and-over had lost most of its paint and the flat roof had gone back to bare, rotten boards. Roof, door, fascia and side cladding were all replaced in one visit - a new box-profile roof, anthracite door and white cladding right round.
Red-stained timber side-hinged doors that had rotted along the bottom rail, replaced with an anthracite up-and-over. The pitched box-profile roof and new fascia went on at the same time.
The blue up-and-over had rusted through at the bottom and the timber surround had gone soft. New anthracite up-and-over, white cladding to the posts and head, and a new roof edge.
Questions
Nearly always a broken spring. Stop using the door — the weight is now on you and on the gear — and give us a ring. It is a routine repair.
The call-out is £120, or £180 if you need us the same day. Parts are on top of that and we tell you what they come to before we fit them. If the job turns out to be bigger than a call-out, you get a price before we go any further.
Repairs are prioritised over quotes. If your door is stuck open and the garage is not secure, say so when you ring.
If the door and the frame are sound, repair every time — it is a fraction of the cost. If the frame has gone and the leaf is rusting through, we will say so.
Yes, whoever fitted it and whoever made it.
Also worth a look
Automate the door you already have, or have a new one supplied electric.
Four types of door, and the right one depends on your garage rather than on what we would like to sell you. Here is what each one does well, and what it does badly.
One leaf that tilts up and back. Simple, robust and the least expensive door we fit.
Send a photograph and a postcode and we will come back with a figure. If it is a repair and the door is stuck, ring instead — we prioritise those.
